1) Purchase a compartment (niche) in a
2) Purchase a lot in a cemetery
3) Scatter inacemetery with the permission
of the cemetery owner
4) Scatter on private land, with the consent
of the owner
5) Scatter on unoccupied provincially owned
Crown land or water (including provincial
parks) without government consent
“Human remains that have been properly
cremated may be scattered on unoccupied
provincially owned Crown land or water
(which includes provincial parks) without
the formal consent of government. Care
should be taken to ensure that ashes are not
scattered near drinking water or recreational
water activities like swimming.”
Here are considerations with respect to
* Cemetery property includes fees which
vary depending on which cemetery is
selected and their own in-house rules.
* The purchase of an urn is not mandatory
(at Voyage Funeral Home).
* You can also keep the cremated remains
in your own care in your home and any
container can be used as an urn.
* You can transport them out of country by
following the shipping req.
Answer: As a funeral home we are obligated to
complete documentation required by Vital
The following information of the deceased is
• Legal given names
• Marital status
• Social Insurance Number
• Date of birth
• Place of birth
• Parents’ names including mother’s
• Parent’s places of birth
• Name of informant (next-of-kin):
• Address of informant
• Disposition arrangements (burial
At Voyage Funeral Home, every family we serve will receiveacare package at no additional charge. This includes a guideline on how to handle the estate, four Funeral Director’s Statements of Death, Application Form & guideline for up to $2500 Canada Pension Death Benefit, Application Form & guideline for the Canada Pension Plan Survivor’s Pension and Child(ren)’s Benefits, & Application for a Manitoba Death Document as well as a Guide from the Funeral Board of Manitoba.
Answer: You are not obligated to use the funeral home located on the cemetery grounds. Voyage Funeral Home services all cemeteries and places of worship. Cemeteries area separate identity, and are regulated under the Cemeteries Act. This act states any funeral home may have access to the cemetery grounds of a family’s choice. Voyage Funeral Home can also help your family choose a cemetery that best suits your needs. Using a funeral home that is not situated on cemetery property may save you hundreds or even thousands of dollars. We would strongly urge you to call and compare before you commit.
Answer: Some considerations to make when choosing a funeral home is to simply Google search the name and read the reviews. Unfortunately not all funeral homes are created equal. In many cases there is no continuity of care, meaning the funeral home loses care and control of your loved one. Some examples of this are when a funeral home contracts out the cremation process to a third party operator, or other important services such as embalming. (An important question to ask is if the funeral home owns and operates their own crematorium.) Be wary of funeral homes that use unethical marketing practices, such as using your loved ones obituary to market the funeral home. Examples of this are when a funeral home publishes an obituary multiple times. An obituary is to announce the passing of a loved one, and not as a vehicle to market the funeral home or funeral director’s name at the family’s expense. The Funeral Board of Manitoba operates a website that shows pending hearings, complaints, judgments and penalties launched against various funeral homes and directors. www.gov.mb.ca/funeraldirectorsboard To summarize, it pays to do your research. Call and compare pricing and services.
Answer: Absolutely. If you wish to switch to an alternate local funeral home or if you decide to move to a different province, your pre-plan can be transferred to a funeral home of your choice. Prepaid funds should be held with an insurance policy or trust fund which is transferable worldwide. There is also product flexibility. If selected products such as a casket or urn be discontinued or not in stock, alternative choices of equal or higher value and quality will be provided. It is important to realize that you are not locked into your original choice even when your plan is prepaid. You can change your mind at any time if your preferences change. Here at Voyage, we have clients who have transferred their policies to us after realizing our pricing is
more affordable. The excess funds are returned to family after the passing occurs. The process is very simple and can be completed during an appointment with a funeral director.
Answer: You are only required to probate a Will if there are assets in the deceased’s name alone. Some assets can be transferred without a probate order. Examples of these kinds of assets are:
• The CPP Death Benefit,
• Life insurance proceeds payable to
a named beneficiary; and
• Jointly held property with a right of
Question: What are the current
Answer: The fees are:
• $70.00 on the first $10,000.00
value of the estate and then:
• $7.00 per $1000.00 or portion of a
Question: where can I get court
Answer: You may find court forms
online at Http://web2.gov.mb.ca/
Answer: At Voyage Funeral Home, your money is 100% safe and protected by an assurance company. Your funds can be transferred to any other establishment across North America. In Manitoba, legislation protects the consumer.
Answer: It is always advantageous to have a pre-planned funeral arrangement in place, however, if no arrangement exists, you can simply call Voyage Funeral Home, and a funeral director will guide you in your hour of need. Voyage Funeral Home has directors on call 24 hours a day to assist you, and they will arrange to take your loved one into their care regardless of the hour. You may also choose to tell the care home in advance that you would be using our funeral home at the time of
death. If the care home is not aware of your choice of funeral home, they may transfer your loved one to a funeral home of their choice, which could prove to be very costly. There may be certain other situations where the death has occurred and
the family is not available due to other commitments, i.e. holidays, work, etc., to avoid this type of situation, we would suggest that you contact our funeral home in advance and make pre-planned funeral arrangements. This allows us to follow through with your wishes and give you peace of mind.
Answer: At no point should you feel pressured into making any arrangements that make you feel uncomfortable. While some people may opt for a full traditional service with embalming and a viewing or wake, others may simply want a graveside
service or a simple cremation. All of these are valid options, and at no point should you feel that the funeral director is pressuring you to add on unwanted services. The funeral director and all staff should be respectful of your exact wishes.
You should also be given the price quote for the service options you are selecting in writing, so you will know exactly what the final invoice will be. You absolutely have the right to leave the establishment that is treating you unfairly or passing judgment of any kind. If you have been asked to sign a document that include items you don’t understand, simply do not sign it and walk out. There are funeral homes, such as ourselves at Voyage who would be honored to assist you in any way at your time of need with no hidden costs and no pressure sales.
Answer: Once proper authorization has been signed and approved by the family, the cremationist then prepares the body for the cremation. This involves confirming the identity of the deceased, checking for valuables and ensuring that no pacemaker or defibrillator is present. The deceased is then placed in a cremation container or casket and is now ready to be placed in the cremator to be cremated. The body is then reduced by flame to small skeletal fragments “not ashes” as some people believe. Once cooled the skeletal remains are removed from the cremator and then placed in a mechanical processor to be reduced to their final consistency. The cremated remains are then placed into a container of a family’s choice, which can be as basic as a
cardboard container or urn made of ceramic, marble, metal, wood, etc. or something of a personal significance to the family.
Answer: When someone you love passes away, it can be a very emotional and trying time, yet many details must be attended to. Try to focus on the most important things when planning the funeral. Begin to think about how to honour the life of the
person who passed away. What kind of impact did this person have on family and friends? What memories can you incorporate? Consider his or her passions, hobbies, pastimes, likes and dislikes. What achievements did they have? Who was
important to them and why? The viewing/visitation, eulogy, music, readings, procession, committal service and reception can all be personalized to celebrate the person who passed away. At the service you can display their favorite things, photos, memorabilia, and artwork. Choose music that they loved and that reminds you of them. Flowers can be custom ordered the way they would have liked and you can choose them in their favorite color. Incorporate a well written, meaningful eulogy as this is what is remembered the most about a funeral. When choosing a memorial card for the service, ensure it reflects the personality of the individual who has died. Many people will hold onto this program for many years. Select a poem or message that is both meaningful and healing. Don’t be afraid to display any emotion that arises during the funeral. Don’t be afraid to laugh or cry. Be surrounded by people who give you strength and courage and get through it together. A well planned funeral
is the first step to healing when you lose someone you love. Allow Voyage Funeral Home to help you, at your time of need.
Answer: Any concerns about a service provided by a Funeral Director or Funeral Home can be taken directly to the Funeral Board of Manitoba. Funeral Directors must be in compliance with the act and regulations of Funeral Service. Funeral Directors should be caring and compassionate individuals who are there to guide you through the most difficult of times. If a complaint is received, the board will investigate and determine the disciplinary actions and attempt to mediate a satisfactory resolution. If you have a complaint or concern that you cannot resolve directly, contact The Funeral Board of Manitoba:
254 Portage Ave Winnipeg, MB R3C 0B6
Answer: $1600.00 + gst.
NO HIDDEN COSTS.
• Bringing your loved one into our
care from the place of death
• Transfer to and from our
• All cremation fees
• Preparation of all legal
• Administration Fees
• Registering the death with Vital
• Information folder on handling the
estate, Canada Pension,
• Survivor’s Pension and Children’s
• Enabling the executor to apply for
• Application forms for Manitoba
Death Document & Medical
Certificate of Death
• Four Funeral Director’s
Statements of Death
• Assistance with the preparation
of an obituary (publication cost is
Total Cost: $1600 + gst = $1680.00
*Other funeral homes may offer a lower price initially but several hidden costs exist, i.e., Identification viewing, cremation casket, transfer fees, etc. It’s important to get a detailed account of all costs before you make a decision. If you don’t, your final bill may be far more than you expected.
Answer:Voyage Funeral Home operates with the utmost honour and integrity. The most important component in this delicate process is the fact that we own and operate our own crematorium. We have complete control and care of your loved one
at all times without a third party ever being involved. Unless you operate 100% of the cremation process from start to finish, it is impossible to truly guarantee a family anything because the trust lies upon an outside source. We choose to eliminate any chance of negligence by both owning and operating a crematorium on our own property. The directors that receive the phone call about a passing, meet with the family to do arrangements, pick up the loved one from the hospital, complete the cremation process and then return the remains back to the waiting family are one at the same. It’s true personalized service.
Answer: When it comes to children attending funerals there is no “yes” or “no” answer. Most parents or guardians intuitively know what is right for their child. Each child is different and deals with grief in his or her own way. Some children may be upset and scared and others may find it a very peaceful experience. A 7 year old will understand better than a 3 year old but not as well as an adult. Some kids are oblivious as to what is going on and some get really emotional. Each behavior is perfectly normal for each individual child. Attending a funeral needs to be a decision that you talk to your child about. Explain before hand to them exactly what will happen at the funeral, and what they need to be prepared for. Funerals can be an important part of the grieving process and help them come to terms with the death.